Tag: empathy

Emotional taxation, but not much representation

In my last blog post I spoke about the importance of stories in connecting us to people and in forming a bridge to others’ lived experiences.  So far, 2018 seems to be a year when the experiences of women have started to have voice and, I’m hoping, that voice will continue to get louder and stronger.  In this blog post, friend and colleague, Laura Harrison, has chosen to give voice to some of her experiences.

Perhaps 2018 will become known as the year when Time was really Up. When the fight for equality became supercharged. In fact, when it came into its own as a fight rather than a bashful, polite request.

It’s a weird time. I’ve found the openness of apparently powerful women thought provoking. Female actors, leaders, ‘celebrities’ are revealing that despite their fame, money and accolades, their power is limited by context and structure. Their stories have poked at buried memories from my own education and career. Buried perhaps because I normalised them. These incidents are painful to re-encounter. And I wonder how many other women are going through the same: Oh god, yes, me too.

I’m going to describe some of these recollections. All of them leave me feeling vulnerable. None of them are in any way as bad in the humiliation they aroused or the harm they did as many women suffer daily at work. But what they have in common is that I’m sure I suffered emotionally way more than the other party or parties concerned. I paid the emotional taxes for the incident. Why did I bear the larger tax bill? Because my gender is under-represented and is too often treated as the imposter or the exception to the masculine norm.

So, some stories:

I was preparing for an important client meeting that I was due to attend with two, more senior, male colleagues. ‘Don’t worry,’ one said, ‘you’re just the eye candy…’ What was the emotional tax I paid? Ten minutes of seething anger? Boredom at the effort of having to put two antediluvian colleagues straight on this crazy thing called sex discrimination? Nope. The tax was hours agonising that they were taking the mickey out of me because obviously I wasn’t pretty enough to be ‘eye candy.’ My anxiety was that I was being demeaned, objectified and called ugly all at once. I was a professional woman with a good job, but my inner thirteen year old had been needled and I was mortified. My attractiveness, or lack of it, was an issue, and I was ashamed.

A university lecturer offered to coach me. ‘You’re very bright, but you’ve a lot to learn.’ His hand was on my knee and his arm around was my shoulders at the time. The tax I paid was to avoid him for the rest of the academic year, missing all his classes and diving into the loos if I saw him coming down the corridor – and of course to only scrape through his class. Had I ‘led him on?’ by asking for his help? Was I pathetic because I’d freaked out and (literally) run away at his advances? Months more of anxiety. I imagine the tax he paid was the effort involved in shrugging his shoulders; you win some, you lose some. Who was she again?

A trusted male colleague, senior to me, took me out for a drink to commiserate over a project gone sour. At about 4pm, after a lot of wine had been consumed, he lunged over the table at me, grabbed the back of my head. It was not a romantic moment. My tax – horror and shame. Is that what you’re asking for if you agree to go for a drink, alone, with a male colleague? The next day I couldn’t look this man in the eye, nor could I, properly, again. He had no problem. After all – you win some, you lose some.

I was the only girl in my physics class for A’level. The teachers and the other students bantered and joshed – football, sex. The not-very-subtle subtext was exclusion – this isn’t for you. That was a different kind of tax, a time tax, I taught myself physics A’level from the text book. And arrived at university to study science to be greeted by a wall of photographs of the departmental lecturers. Every one of them was male.

Worse perhaps, the empathy taxes, where you want to help but can’t. Because all the channels involve revealing vulnerability, hurt and sometimes shame, which at work must be held at bay. A dear friend was shocked – I guess in the physiological sense – by being sent a digital photo of the back view of a naked woman bent over an office desk. The email came from her male boss. She never complained, she was too embarrassed, was worried she’d done something to ‘ask for it.’ I shudder and feel sick on her behalf at the memory. She was once criticised for not having a sense of humour. A friend was passed over for a promotion she clearly deserved. Her colleagues and team were behind her. An unqualified man, deeply embroiled in a bromance with the male leadership team, got the job. What can you say? Don’t fret, don’t spend money drowning your sorrows over pinot grigio or on retail therapy? See a lawyer? Speak to someone? Resign? Find another job? Whichever way you look at it, the tax bill’s too high.

I’m wondering – and hoping – that the burden of emotional taxation is becoming more evenly distributed. That those with more-than-adequate representation are reflecting on past behaviours and present attitudes and challenging themselves to be better. The media at the moment is full of men apologising. An apology isn’t a tax. The tax would be to take the time to feel the shame or horror or regret at what’s gone before and to resolve to change. And to fight for a reduced burden of emotional taxation on women, and better representation for them too. No taxation without representation.

Laura Harrison is a senior leader in the fields of business transformation and organisation development. Her career has spanned consulting and corporate roles as well as working in the non profit sector.  Most recently she was Strategy and Transformation Director at CIPD. You can follow her on twitter @LazMazHarry.

A strategist, consultant and mother to two daughters, Sam Whittaker is a lover of stories with a passion for connecting people with ideas. Sam also cares deeply about driving progressive change in the world, however, seemingly ‘small’. She (& others) blog at the-change.blog. You can follow her on twitter @itsSamActually.

 

Once upon a time…

Death is probably the thing we fear the most: for ourselves, for our loved ones. When ‘nothingness’ becomes permanent; the ultimate, irreversible change. It’s a terrifying thought. So, of course, we don’t talk about it. But perhaps we should.

I was struck by an article I recently read by the journalist Owen Jones, which talked about the death of his father to cancer four months earlier. As he says, “Our culture doesn’t give us the vocabulary to talk to the grieving”; and it’s true. How often in these circumstances do we hear ourselves confess to not knowing what to say? Words fail us. I usually seek out a poem. For me, a poem is the most perfect form of words selected to express the inexpressible.

The truth is that there is no dodging the pain of the death of a loved one. Sometimes it will be a dull, dull ache and other times it will come at you hard and fast and sharp. But, as noted by Jones in that same article, recalling the memories, telling the stories of those we loved, captures the very powerful, very unique ‘something’ of those people. Their ‘being in the world’ is remembered and re-told and, in turn, these stories give us the meaning of those people’s lives. Take this very powerful example of the Guardian newspaper’s front page on 14th May this year.

Humans have a necessary desire to make meaning. As humans, our brains are hardwired to want to answer unknown questions. Our brains don’t like being in ‘unknowing’. This is what drives us forward to keep learning and keep discovering. But, of course, there are some things we can’t know. So how do we deal with this ‘unknowing’? Well, of course, we create stories. For some, when it comes to death, this can take the form of an all-knowing, omnipotent God. For others, it’s the reality of science (although that always answers the ‘how’ and not the ‘why’ for me). But, in reality, we tell stories about our lives all the time with us as the central protagonist. As noted by the psychologist, Jonathan Haidt, our brains are naturally story processors, not logical processors; stories allow us to understand the world and create meaning for ourselves and for others.

So, who would have thought that stories were such powerful things; they are not facts or data or ‘truths’. They are the subjective telling of things. Yet, as advances in neuroscience and psychology is revealing, there is so much more to stories. Think about how, the world over, we read bedtime stories to our children. Child psychologists show how story making and story-hearing develops naturally in young children. Academic and author, Jonathan Gottschall argues that storytelling has evolved to ensure our survival; nature has shaped us to be ultra-social, and hence to be sharply attentive to character and plot.

Stories are also powerful in helping us place ourselves in somebody else’s shoes. As a white, middle-class woman living in the West, how can I possibly imagine what it is like to be a refugee? How can I possibly imagine what it is like to feel like I am trapped in the ‘wrong’ body? How can I possibly imagine what it is like to have witnessed my community decimated by years of under-investment and neglect? By reading and listening, by opening myself up to the experiences of others and hearing their story, their voice.

Yes, we can use stories to put up walls and create hatred towards ‘others’ (that Brexit poster anyone?!). Or we can allow people to tell us their story, not one spun by people in power for their own ends.

Whilst they may not always finish with a ‘happy ever after’, stories can fulfil many different needs and help us navigate and make sense of the world; in that sense they are deeply human.

This photograph is a picture of my dad, William Bowker Whittaker, taken at one of his summer jobs during his student years. Here he’s working as a barman at a hotel in Newquay. According to mum he chose summer jobs in nice places. One year he was a bus conductor on the Isle of Wight, another he sold ice creams at Old Trafford cricket ground. He looks happy. Friends, when they see this photo, say that I look like him, although my brother is the spitting image. He died when I was very young and so I didn’t really get to know him. Stories from my mum, of their courting days, sound fun and romantic. (They met when they both worked at Dunlops in London, where he would find any excuse to visit mum at her desk.) He wrote her poems – there’s one called The Elephant  & Castle Blues! She still has an Oliver theatre programme with dad’s romantic notes scribbled in the margin, which she keeps alongside his love letters. My dad died when he was very young and these stories, and many others, in addition to piecing together more about his childhood (he was fostered and then adopted) have become an important way for me to connect with him.

A strategist, consultant and mother to two daughters, Sam Whittaker is a lover of stories with a passion for connecting people with ideas. Sam also cares deeply about driving progressive change in the world, however, seemingly ‘small’. She (& others) blog at the-change.blog. You can follow her on twitter @itsSamActually.